Help & Documentation

SuperAuditor is a billing intelligence platform built for GoHighLevel (GHL) agency owners. It gives you location-level visibility into every dollar GHL charges you, so you can see per-client profitability, detect hidden costs, and stop overpaying.

Visit the home page and click Start Free Trial. Create an account with your email and you will be guided through a quick onboarding flow. No credit card is required to get started.

SuperAuditor offers three plans:

• Free -- 1 sub-account, 3 months of data retention, core dashboard features.
• Growth ($47/mo) -- Unlimited sub-accounts, 12 months retention, P&L reports, alerts, and CSV exports.
• Pro ($97/mo) -- Everything in Growth plus Voice AI Audit, client health scores, ghost charge detection, OAuth integrations, unlimited retention, and priority support.

See the Pricing page for full details.

Every new account starts with a 14-day free trial that includes full access to Growth-tier features. No credit card is required. At the end of the trial you can subscribe to a paid plan or continue on the Free tier with limited features.

Go to Import Data and select the CSV Upload tab. Download your billing CSV from GoHighLevel (Settings → Billing → Download), then drag-and-drop or browse to upload it. SuperAuditor will parse and categorize every line item automatically.

Install the SuperAuditor Chrome Extension from the Chrome Web Store. Open GoHighLevel, navigate to Settings → Billing, and click the extension icon. It will read your billing page and sync the data directly to SuperAuditor.

Your API key is in Settings → Connections. Copy it and paste it into the Chrome Extension's options page.

We recommend importing at least once per month. If you use the Chrome Extension, you can sync weekly for more granular trend data. Each import captures a snapshot of your current billing so you can track changes over time.

GoHighLevel's billing page only retains roughly 3 months of transaction history. After that the records are no longer accessible via their UI or API. This is why importing regularly matters -- once GHL drops older data, you cannot retrieve it.

Every billing record you import is stored in your SuperAuditor account according to your plan's retention policy (Free: 3 months, Growth: 12 months, Pro: unlimited). This means you build a permanent billing archive that outlasts GHL's own 3-month window.

The Overview (Dashboard) gives you a high-level snapshot of your agency's GHL spending: total spend, category breakdown, month-over-month trends, and quick-access cards for your most important metrics.

The Profit Snapshot compares what GHL charges you for each sub-account against what you charge your clients. It highlights which locations are profitable, break-even, or losing money so you can take action.

These are billing line items that are easy to miss -- small per-use fees, overage charges, or charges on inactive sub-accounts. SuperAuditor surfaces them so nothing slips through the cracks.

The trend chart plots your total GHL spend for each month based on your imported billing data. It groups all line items by their billing month and sums them, giving you a clear picture of whether your costs are rising or falling.

Go to the Locations page. Each sub-account is listed with its total GHL cost, what you charge, and the resulting margin. Click any location for a detailed breakdown.

The Profit & Loss page shows agency-wide profitability. It lists each sub-account with its GHL cost (COGS), the SaaS plan price you charge, and the resulting profit or loss. A summary row shows your total margin.

SuperAuditor detects the SaaS plan price you charge each client based on the recurring subscription amount you enter in Settings or that we detect from your GHL data. If a location has no detected plan, it shows as "Unmonetized."

An unmonetized location is a sub-account where GHL is billing you, but you have not set a SaaS plan price for that client. This means you are absorbing the cost with no revenue offset. Review these locations to decide if you should charge for them or deactivate them.

A location is flagged as losing money when its GHL cost exceeds what you charge the client. For example, if GHL charges you $85/mo for a sub-account but you only charge your client $97/mo and the Voice AI costs push the total above $97, you are losing money on that client.

The Voice AI Audit page (Pro plan) matches your GHL Voice AI call log data against billing charges. It shows you the true per-minute cost of every AI call, broken down by location, so you can see exactly where your Voice AI budget is going.

The blended rate combines the Voice Engine cost ($0.06/min) with the LLM processing cost (varies by model and usage). SuperAuditor calculates this by dividing total Voice AI charges by total call minutes, giving you a single per-minute cost figure.

GHL offers an "AI Employee Unlimited" add-on for $97/month per sub-account. If a location's Voice AI usage exceeds what you'd pay at per-minute rates, it may be cheaper to switch to the unlimited plan. SuperAuditor flags locations where this threshold is relevant.

These charts plot your effective per-minute Voice AI cost over time. They help you spot rate spikes (e.g., a client suddenly making longer or more expensive calls) and understand seasonal usage patterns.

The Overview shows total billing charges from GHL, while the Voice AI Audit specifically matches call logs to charges using precise timestamp and ID matching. Small differences can occur due to timing of data imports, unmatched charges, or GHL billing adjustments.

Smart Alerts automatically flag unusual billing activity -- sudden cost spikes, new charges, inactive location costs, and more. They appear on the Alerts page and are designed to help you catch problems before they become expensive.

Flagged charges are individual billing line items that SuperAuditor has identified as potentially problematic. Examples include charges on locations with no revenue, unusually high per-unit costs, or charges that appeared for the first time this month.

Client health scores (Pro plan) rate each sub-account on a scale based on profitability, cost trend, and usage patterns. A declining score means the location is becoming less profitable and may need attention -- either a price increase or a cost review.

Ghost charge detection (Pro plan) identifies GHL charges on sub-accounts that appear inactive -- no logins, no activity, but still incurring costs. These are often overlooked and can add up significantly across a large agency.

Visit the Chrome Web Store listing and click Add to Chrome. Once installed, the SuperAuditor icon will appear in your browser toolbar.

Click the SuperAuditor extension icon, then open its options/settings. Paste in your API key from Settings → Connections. The extension will verify the key and confirm the connection.

The extension reads billing line items from your GoHighLevel billing page and sends them to your SuperAuditor account. It captures the same data you would see in a CSV export: charge descriptions, amounts, dates, and associated sub-accounts.

The extension reads billing data directly from the GHL billing page DOM using your authenticated browser session. It does not store or use your GHL credentials -- it simply reads the data that is already displayed on the page you are viewing.

A typical sync takes 10-30 seconds depending on how many months of billing data are visible. The extension shows a progress indicator while it works. You can continue using other tabs during the sync.

The OAuth integration (Pro plan) connects SuperAuditor directly to your GHL account via HighLevel's official OAuth flow. This is used to sync call log data for the Voice AI Audit. You can set it up in Settings → Connections.

SuperAuditor requests read-only access to call logs and location data. It does not request write permissions, contact access, or any ability to modify your GHL account. The exact scopes are displayed on the HighLevel authorization screen.

No. The OAuth connection is used exclusively for syncing call logs (for Voice AI matching). Billing data still needs to be imported via the Chrome Extension or CSV upload. GHL does not expose billing data through their API.

Go to Settings and open the Subscription tab. You can upgrade instantly or downgrade at the end of your current billing period.

Your subscription is managed through Stripe. From Settings, click the Manage Subscription button to access the Stripe customer portal where you can update your payment method, view invoices, or cancel.

Go to Settings and open the Team tab. Enter your team member's email address to send them an invitation. Team members get access to the same data but cannot manage billing.

Visit our Support page to submit a request, or email us directly at support@superauditor.app. Pro plan customers receive priority support with faster response times.

SuperAuditor only accesses the billing data you explicitly provide via CSV upload or the Chrome Extension, plus call log data if you connect via OAuth (Pro). We do not access your GHL contacts, pipelines, workflows, or any other non-billing data.

Yes. All data is encrypted in transit (TLS) and at rest. We use Supabase with row-level security so each account can only access its own data. See our Security page for full details.

• Free: 3 months of billing data.
• Growth: 12 months of billing data.
• Pro: Unlimited retention -- your entire billing history is preserved for as long as you are subscribed.

Yes. You can request full data deletion from Settings or by contacting support. All your billing records, audit results, and account data will be permanently removed within 30 days of the request.